Frequently Asked Questions

Are all rentals month-to-month?

Yes, all of our rentals are on a month-to-month basis. No long-term contracts here!

What size units do you have and how much do they cost?

We have a wide variety of unit sizes and types to meet your needs. Please browse our current inventory on this website or call us at (757) 916-5333.

How do I pay for my Unit?

Payments can be made over the phone or through our website. You can also enroll in our autopay service anytime.

Is vehicle storage allowed?

Yes, we recommend at least a 10×20 size unit for most vehicles. Extended trucks with a long bed or large SUV’s usually fit well in a 10×25 size unit.

Do you have outdoor/indoor vehicle storage?

We offer inside vehicle storage at many locations and also have outside parking spaces at a few of our locations.

Do you allow PODS on the property?

We allow PODs to be placed on the property to unload for 24 hours. Give us a call at (757) 916-5333 so we can help with POD placement.

Do you have a Refer-A-Friend Program?

Yes!  Refer us to someone who needs a storage unit and we’ll send you a $50 rent credit when they move-in.

What if I’m not sure what size unit I need?

Our size guide videos on this website are a good place to start. If you still have questions, our storage experts at (757) 916-5333 would love to help you.

When can I move in?

You can move in immediately after you have completed your rental paperwork and paid your first month's rent. Our gates are open 24 hours a day.

Do I need a lock?

We provide a free disc-style lock with every rental. It will be attached to your door when you arrive. If you prefer your own lock, you are welcome to use any disc-style lock.